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Take control of your
portfolio: Commercial
property management
made simple

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Trusted by more than 3000 companies

Simplify multifaceted tasks into automated,
repeatable workflows with our property management workflow tool.

Ensure compliance with property management automation

No more compliance headaches! Ensure a consistent, compliant approach across your diverse portfolio with our commercial property management software. Streamline property inspections, lease compliance, or maintenance requests.

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Track progress in real time

Eliminate guesswork with real-time progress tracking! Gain an overview of your entire operation with powerful tracking and reporting tools that provide total transparency and full visibility.

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Improve communication and satisfaction

Overcome communication hurdles by keeping team members informed. Our Property Management Organization Tools ensure important details are never missed and tenant satisfaction is prioritized.

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Eliminate guesswork with real time progress tracking

Gain a real-time overview of your entire operation with our powerful tracking and reporting tools that provide total transparency and full visibility.

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Boost tenant satisfaction by tackling upkeep challenges

Manage property maintenance effectively using detailed checklists, tasks, and reminders. Enhance property upkeep and tenant satisfaction by leveraging the robust features of our Commercial Property Management Workflow Software.

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Scale seamlessly as your portfolio grows

Process Street is built to grow with you. Whether you're managing a handful or hundreds of properties, our commercial property management software scales seamlessly to support your business at every step of its growth trajectory.

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Navigate easily with user-friendly interface

Steer clear of complicated software interfaces! Process Street is designed to be user-friendly for easy navigation. Minimal training is required for quicker onboarding and immediate impact.

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Common use cases

Tenant Onboarding

Simplifying the move-in process for a seamless experience.

Problem

The process of onboarding new tenants is often manual and time-consuming, involving sharing documentation, scheduling property walkthroughs, and processing initial payments. This can lead to errors and delays, impacting tenant satisfaction.

Process Street Solution

Workflows can be used to automate the entire tenant onboarding process, ensuring that all necessary tasks are carried out efficiently and effectively, leading to increased tenant satisfaction.

5-Step Process for Tenant Onboarding with Process Street

Tenant Onboarding Workflow Creation: Property managers create a tenant onboarding workflow in Process Street that includes all necessary steps such as document sharing, property walkthrough scheduling, and initial payment processing. This workflow can be customized to fit the specific needs of the property.
Initiating the Onboarding Process: Once a tenant signs a lease, property managers activate the tenant onboarding workflow. This can be automated to start as soon as a new lease is signed.
Automated Document Sharing: Workflows can automatically send out necessary documents such as lease agreements, house rules, or local information to the new tenant, ensuring they have all the information they need.
Scheduling Property Walkthrough: Workflows automatically schedule a property walkthrough with the new tenant. It also sends reminders to both the tenant and property manager to ensure both parties are prepared.
Processing Initial Payments: Once the walkthrough is complete and the tenant is ready to move in, Workflows facilitates the processing of initial payments such as security deposit and first month's rent.

Benefits for Customers

Efficiency: Automation of the tenant onboarding process reduces the manual workload for property managers, allowing them to manage more properties effectively.
Reduced Errors: Automated document sharing and payment processing reduce the chance of errors, ensuring smooth and accurate onboarding.
Tenant Satisfaction: A well-organized and efficient onboarding process improves the tenant's initial experience, leading to increased tenant satisfaction and retention.
Transparency: The automated process ensures that all necessary tasks are carried out and tracked, providing transparency to both the property manager and the tenant.
Scalability: By automating the tenant onboarding process, property managers can scale their operations and manage more properties without additional effort.

Maintenance Request Processing

Use workflows to ensure timely and consistent communication with tenants across various maintenance and repair activities: from scheduled maintenance to repair requests and rent collection.

Problem

Processing maintenance requests manually can be a tedious and unorganized process, leading to delays, unserviced requests, and unhappy tenants.

Process Street Solution

Our Workflows feature automates maintenance request processing. It ensures that requests are automatically received, categorized, assigned, and tracked, leading to a timely and effective response to maintenance issues.

5-Step Process for Maintenance Request Processing with Process Street

Maintenance Request Workflow Creation: Property managers set up a maintenance request workflow in Process Street that includes steps such as request receipt, categorization, assignment, and tracking. This workflow can be customized based on the property's specific needs.
Initiating Maintenance Request: When a tenant submits a maintenance request, the workflow is automatically initiated. The tenant's request details are logged into the system for processing.
Automated Request Categorization and Assignment: Workflows automatically categorize the maintenance request based on predefined criteria such as urgency or type of repair needed. It then assigns the request to the appropriate party, such as an in-house maintenance team or an external contractor.
Tracking the Maintenance Work: Once the repair work starts, the Workflow tracks the progress and keeps the property manager updated. This ensures the request is being addressed in a timely manner.
Closing and Follow-Up: After the maintenance work is completed, you can send a follow-up to the tenant to ensure the issue has been resolved to their satisfaction. It then marks the maintenance request as completed in the system.

Benefits for Customers

Efficiency: By automating the maintenance request process, property managers can ensure all requests are addressed promptly, leading to better time management.
Organization: Having a predefined workflow for maintenance requests ensures all requests are organized and tracked, reducing the chance of overlooked issues.
Improved Tenant Satisfaction: Timely and effective responses to maintenance issues lead to increased tenant satisfaction and retention.
Transparency: With automated tracking, both property managers and tenants can follow the progress of maintenance requests, leading to greater transparency.
Data-Driven Decisions: With all maintenance data in one place, property managers can analyze patterns to identify recurring issues or potential improvements in their properties.

Lease Renewal

Foster tenant loyalty and drive sustainable rental growth.

Problem

Timely communication for lease renewals can be a challenge, often leading to last-minute rush or even loss of tenants.

Process Street Solution

Workflows automate the lease renewal process, sending notifications well in advance and ensuring timely and seamless communication with tenants.

5-Step Process for Lease Renewal with Process Street

Lease Renewal Workflow Creation: Property managers set up a lease renewal workflow in Process Street that includes steps like lease expiry tracking, renewal notification, and lease negotiation. This workflow can be tailored to the property's specific needs.
Lease Expiry Tracking: Workflows continuously track lease expiry dates. When a lease is about to expire, it automatically triggers the lease renewal process.
Automated Renewal Notification: Workflows can send out lease renewal notifications to tenants well in advance of the expiry date. This ensures tenants have sufficient time to consider their renewal options.
Lease Negotiation and Renewal: Once the tenant indicates they would like to renew, Workflows facilitates the lease negotiation process, ensuring all terms are agreed upon and a new lease is signed in a timely manner.
Lease Update: After the new lease is signed, Workflows updates the lease details in the system, ensuring accurate and up-to-date records.

Benefits for Customers

Efficiency: Automating the lease renewal process ensures that property managers can manage renewals effectively, without last-minute rushes.
Proactive Communication: Automated notifications ensure timely and proactive communication with tenants about lease renewals.
Tenant Retention: Timely and effective lease renewal communication can help to increase tenant retention, maintain occupancy rates and reduce the cost of acquiring new tenants.
Accuracy: Automated updates of lease details in the system ensure that records are always up-to-date and accurate.
Scalability: The automation of lease renewals allows property managers to handle more properties effectively, enabling business growth.

Property Inspections

Streamline inspection workflows for vacant properties, move-in, and move-out inspections to ensure that they are completed thoroughly and timely.

Problem

Regular property inspections are crucial but often overlooked due to other pressing tasks. This can lead to undetected property issues and potential loss of property value.

Process Street Solution

Workflows can schedule and track property inspections automatically, ensuring that properties are well-maintained and potential issues are caught and addressed early.

5-Step Process for Leave Management with Process Street

Property Inspection Workflow Creation: Property managers set up a property inspection workflow in Process Street. This workflow includes steps like inspection scheduling, inspector assignment, inspection checklist, and reporting. It can be customized to the specific requirements of each property.
Scheduling Inspections: Based on set intervals (quarterly, semi-annually, annually, etc.), you can use Workflows to automatically schedules property inspections. It sends notifications to both the property manager and the assigned inspector about the upcoming inspection.
Automated Leave Request Notification: Inspector Assignment and Checklist: Workflows automatically assign the inspection to a qualified inspector and provides them with a detailed inspection checklist. This ensures that all areas of the property are thoroughly examined.
Performing the Inspection: The inspector conducts the inspection based on the provided checklist. Any issues discovered during the inspection are logged into the system via Workflows.
Inspection Reporting and Follow-up: After the inspection, a report is automatically generated and shared with the property manager. If any issues were found, Workflow initiates a follow-up workflow to ensure they are addressed.

Benefits for Customers

Timely Inspections: Automation ensures that property inspections are scheduled and conducted on time, helping to maintain the property's value and catch potential issues early.
Efficiency: Automating property inspections reduces the manual workload for property managers, allowing them to focus on other important tasks.
Detailed Records: Automated recording of inspection results ensures detailed and accurate records for each property.
Preventive Maintenance: Regular inspections help identify potential issues before they become significant problems, saving on costly repairs and maintaining property value.
Compliance: Regularly scheduled property inspections ensure compliance with property maintenance regulations, reducing the risk of non-compliance penalties.

Vendor Management

Simplify the RFQ and selection process for third-party vendors by creating a standardized workflow for both parties, that tracks the vendors' compliance on key metrics.

Problem

Managing vendors manually can be disorganized and time-consuming, leading to potential miscommunication and payment errors.

Process Street Solution

Workflows automate vendor management. They can schedule services, process payments, and track service quality, ensuring effective and efficient vendor management.

5-Step Process for Vendor Management with Process Street

Vendor Management Workflow Creation: Procurement managers set up a vendor management workflow in Process Street. This includes steps like service scheduling, payment processing, and service quality tracking. This workflow can be tailored to each vendor's specific contract and service agreement.
Scheduling Services: When a service is required, the Workflow schedules the service based on the vendor's availability and the company's needs. It also sends out service reminders to both the vendor and the procurement manager.
Service Execution and Tracking: Once the vendor delivers the service, the Workflow tracks the service execution and logs any relevant details or issues.
Payment Processing: Upon service completion, the Workflow automates the payment process. It ensures payments align with the terms agreed upon in the contract, preventing potential errors or disputes.
Service Quality Evaluation: After the service, the Workflow facilitates a service quality review. It gathers feedback from the relevant parties and evaluates the vendor's performance.

Benefits for Customers

Efficiency: By automating vendor management, procurement managers can streamline their processes, saving time and reducing manual errors.
Accuracy: Automated scheduling and payment processing ensure accuracy in vendor dealings, leading to smoother relationships and fewer disputes.
Vendor Performance: Regular service quality reviews help identify high-performing vendors and address issues with underperforming ones, ensuring optimal service quality.
Record Keeping: With all vendor interactions recorded in one place, procurement managers can maintain detailed vendor records for future reference.
Scalability: The automation of vendor management allows the procurement department to handle more vendors effectively, enabling business growth

Popular templates

Landlord Onboarding

1. Obtain property ownership documentation

2. List the Property on Different Platforms

3. Review the terms of payment of rental income

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Property Manager Onboarding

1. Review of property portfolio
2. Training on tenant screening process
3. Set up access to all necessary systems

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Tenant Eviction Process

1. Send Owner Notice of Eviction
2. Determine if Court Proceedings are Necessary
3. Oversee the Tenant Move Out

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End of Lease- Cleaning Guide

1. Remove all personal items
2. Clean and disinfect countertops
3. Clean the carpets professionally

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HOA Property Maintenance

1. Inspect the foundations & walls
2. Provide a summary of exterior inspection
3. Put together a maintenance report

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Tenant Move-Out Checklist For Landlords

1. Gather documents from move-in inspection
2. Assess condition of the property
3. Obtain a forwarding address

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Backed by happy clients

“With Process Street we've been able to bring documentation to life…allowing use to adapt processes quickly, improve governance and achieve consistent results”

Linda White

Head of Technology Services and Lease Administration Colliers International

"A huge win"