5 Best Workflow Tools to Master Productivity in 2023

85% of your company’s data is unstructured. That’s why workflow tools are crucial if you want to avoid wasting time and making mistakes. 

At Process Street, our mission is to make recurring work fun, fast, and faultless. Hence, our overwhelming desire to create a workflow for anything and everything. You guessed it – this piece of content went through our very own blog production workflow. 

We see the immense benefits we’ve gotten from using workflow tools in our company. We’ve helped others achieve these same benefits, and now it’s time to help you. 

You’ve got endless workflow tools at your disposal. But which one is the right choice for you? 

We’ve done the heavy lifting by sifting through all the workflow tools labeled as the best and found the top 5 that can seriously change the way you work. 

Our comparison criteria: How we determined the best workflow tools

The best workflow tools will be ones that align with your exact budget and needs.

To decide what tools to include in this list, I’ve considered the key functions and features needed for business of all sizes. 

Here’s how I found the best: 

Deadline tracking and KPI reports 

It can be difficult to keep track of deadlines when you’re juggling multiple workflows. For a workflow tool to be useful, it needs to be able to do the tracking for you. This should be both through a dashboard and individual notifications. 

When selecting workflow tools for this list, I only considered ones that offered notification, dashboard views, and color-coding that display your tasks due date But it’s not just deadlines you want to track, it’s process status too. 

KPI reports empower you to highlight inefficiencies within your workflows. This insight helps you make the necessary changes to optimize your business processes. The best workflow tools provide accurate and easy-to-intepret KPI dashboard to help you make these informed decisions and stay on top of your processes. 

Automation 

You don’t just want a workflow tool that helps you create workflows. Your chosen workflow tool need to have the capability to streamline the process. That means providing exceptional automation features. I’ve only included workflow tools that help you streamline recurring tasks and ultimately let you work more efficiently and with fewer errors. 

Price

The value you receive from your workflow tool should correlate to the price you pay for it. Your chosen workflow tool should also align with your budget. You don’t want to be paying for features that you and your team don’t use. But most importantly, you want a workflow tool that scales with you. As the needs of your business, so do the features you require from your workflow tool. 

Integrations 

Multiple tools need to be used if you want to be running your business processes as efficiently as possible. Optimizing your workflows means creating an entire ecosystem of BPM tools that help you do just that. That means you need a workflow tool that offers integrations with these other software systems.

1. Process Street
2. Hive
3. Miro
4. SmartSheet
5. SweetProcess

Our top pick of the best workflow tools available

The best workflow tool for optimizing workflows

A list of the best workflow tools wouldn’t be complete without Process Street. We’re confident in our product’s title as one of the best workflow tools. And we don’t just say this as seller of Process Street, but also as daily users, too! 

Process Street is a workflow tool designed with no-code functionality that lets users document company processes with ease. But more than just documenting, Process Street’s exceptional automation capabilities help turn these recurring company processes into streamlined and interactive workflows. You also have +1,000 integration capabilities with many popular work applications including Salesforce, Slack, and DocuSign. 

These workflows are stored in a centralized knowledge base alongside valuable documentation – Pages. Control over the accessibility of these workflows and documents can be managed to ensure complete transparency over organizational processes. 

Process Street’s features include: 

• Conditional Logic to adapt workflows to different scenarios within recurring processes 
• Permissions and guest users for internal and external collaboration 
• Automations to streamline recurring tasks 
• Pages are stored alongside existing workflows to create a centralized knowledge base

Pros: 

• All company processes and documentation are stored within one platform 
• Data can be collected from or sent to other popular work apps  
• No-code functionality creates a great user experience 

Cons: 

• The premade template library is difficult to navigate

Learn about Process Street’s pricing here. 

The best workflow tool for spreadsheet users

Smartsheet is a workflow tool that is inspired by ordinary spreadsheets. It’s designed for users to organize processes, schedules, and tasks in a spreadsheet-like format. Because of this spreadsheet model, it’s an excellent option for teams who currently use Microsoft Excel or Google Sheets and want to upgrade their experience. 

When using Smartsheet, you can automate any calculations, even ones spanning across multiple documents. This automation capabilities empowers managers to collect information from multiple documents with almost no data entry needed. You also have access to strong reporting features with editable report summaries, which you can export to Google Sheets or Microsoft Excel. 

Smartsheet’s features include: 

• Critical Path that highlights all tasks directly impacted project completion 
• Custom spreadsheet imports 
• Integration capabilities with webhooks (including Microsoft Teams and Office apps, Tableau, Slack, Slaesforce, and Jira) and a REST API
• Formula calculation and workflow automation

Pros: 

• Easy note-sharing and collaboration 
• No need to write complex formulas 
• Important milestones can be viewed with Critical Path 

Cons: 

• Limited activity log 
• Steep learning curve and interface isn’t user-friendly 

Learn about Smartsheet’s pricing here. 

The best workflow tool for process mapping 

Miro is the right choice if you’re searching for a collaborative whiteboard platform. With this workflow tool, you can run agile workshops, facilitate meetings, showcase ideas, and collaborate in real-time and asynchronously with your team. 

You have a template library to browse through different workflows to help you easily construct company processes. Its wide software integration capabilities include Slack, Zoom, Trello, and Jira. Hybrid and remote teams especially enjoy using Miro for process mapping. 

Here at Process Street, we use Miro alongside our native workflow tool when running internal workflows.  

Miro’s features include: 

• Mouse-over collaboration for easy navigation 
• Hundreds of integration options to choose from, including Process Street, Slack, and Zoom
• A library of premade templates 

Pros: 

• Easy to use with a no-code interface 
• Access and visibility is straightforward to control   
• Great collaborative experience 

Cons: 

• Editing tools are limited 
• Credit cards are the only payment method

Learn about Miro’s pricing here. 

The best workflow tool for task management 

Hive is designed as a project and task management workflow tool. It’s specifically well-liked for teams who need to collaborate daily. Users are given the freedom to construct their workflows between commonly used work applications and Hive. 

Logic features and triggers can be used to streamline process automations. This workflow tool helps teams perform their documented processes to deliver the same results each time. 

The workflow tool also allows for variations in expected results. It allows teams to construct multi-step workflows where they can input different variables to align with these variations. 

Hive’s features include: 

• Automation capabilities can be applied to recurring tasks 
• Easy integratation with other work applications
• Document and video proofing for reduced errors

Pros: 

• Tasks can be used in a calendar, kanban, Gantt, and status view 
• Users have +1,000 integration capabilities with popualr work apps 
• Deleted tasks are still accessible for up to 30 days 

Cons:

• Users complain about difficult navigation and usability 
• Notifications appear as a pop-up message and you don’t have the option to view them in an inbox

Learn about Hive’s pricing here. 

The best workflow tool for documenting guides 

Scribe is a no-code platform that allows you to easily document workflows. This ensures knowledge workers don’t waste time documenting and rather focus their efforts on delivering accurate results. 

The workflow tool is designed as a desktop application and Chrome extension, and records your work in real-time. A shareable guide is created from your clicks and keystrokes and provides written instructions with annotated screenshots. 

You can then share these guides through a link or embed it into another platform. This includes process management software, content management systems, and knowledge bases.  

Scribe’s features include: 

• Analytics for you to see when your guides are being used and how often.
• Quick use with Recommended Scribes that are pushed through your Chrome extension when you’re on a familiar website, helping you find the process you need. 
• Integratation capabilities with process management, learning management, digital transformation, content management, and knowledge management software.
• Easily shareability with an embed or link (and set permissions to control accessibility).
• No-code functionality to quickly create and edit visual step-by-step tutorials.

Pros: 

• You can integrate with many tools
• Easy to use with a small learning curve
• Helps knowledge workers save time and be more productive

Cons: 

• Not designed to automate workflows, only streamline the documentation process
• Can’t be used for collaborative work

Learn about Scribe’s pricing here. 

The must-have features of all workflow tools 

The workflow tool you use should be an advanced platform that empowers you to improve the way you work. It helps you to customize your workflows to meet your team’s specific needs while locating redundancies and bottlenecks. 

Here are the must-have features you need from a workflow tool in order for it to be a worthwhile investment: 

• Customizable workflows 
• Easy task management 
• Defined tasks within a workflow
• Integration capabilities 
• Streamlined recurring tasks
• Easily adaptable to changes within a workflow

Workflow tools: Pick wise or see your company’s demise 

Business processes are a vital part of your company’s operations and need to be manage efficiently. Workflow tools help you document these processes and then optimize them. 

Without these tools, you’re likely running your processes slower, and with a higher risk of error. 

The market for workflow tools is incredibly competitive, but very few options provide the comprehensive features you need to be effectively managing your company workflows. 

That’s why you should make sure to search for features that these five best workflow tools offer. This way, you’re assured a reliable workflow management tool.